Information We Collect
To provide financial services, we collect personal and financial information including:
- Personal identification (name, address, date of birth, government ID)
- Contact information (email, phone number)
- Financial information (income, employment, credit history, bank account details)
- Loan application data (requested amount, purpose, term preferences)
- Usage data (website interactions, IP address, browser type)
How We Use Your Information
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Loan ProcessingEvaluate applications, verify identity, assess creditworthiness, and make lending decisions.
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Service DeliveryProvide financial products, process payments, manage accounts, and deliver customer support.
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CommunicationSend transaction confirmations, account updates, payment reminders, and respond to inquiries.
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Legal ComplianceMeet regulatory obligations including anti-money laundering, fraud prevention, and reporting requirements.
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ImprovementAnalyze usage patterns to enhance our website, services, and customer experience.
Data Security
We employ institutional-grade security measures to protect your information:
- End-to-end encryption for data transmission (SSL/TLS)
- Encrypted storage of sensitive personal and financial data
- Restricted access controls (only authorized personnel)
- Regular security audits and vulnerability assessments
- Secure physical facilities and backup systems
- Employee training on data protection protocols
Information Sharing
We do not sell your personal information. We may share data with:
- Service Providers: Service Providers: Third-party vendors who assist with credit reporting, payment processing, fraud detection, and other operational functions.
- Regulatory Authorities: Regulatory Authorities: Government agencies when required by law or regulation.
- Legal Proceedings: Legal Proceedings: Courts, law enforcement, or other parties when compelled by legal process.
- Business Transfers: Business Transfers: In the event of a merger, acquisition, or sale of assets.
Your Rights
You have the following rights regarding your personal information:
- Access: Access: Request a copy of the personal information we hold about you.
- Correction: Correction: Request correction of inaccurate or incomplete information.
- Deletion: Deletion: Request deletion of your information, subject to legal and contractual obligations.
- Opt-Out: Opt-Out: Unsubscribe from marketing communications.
- Portability: Data Portability: Request your data in a structured, machine-readable format.
To exercise these rights, contact us at support@para-finance.com.
Cookies & Tracking
Our website uses cookies and similar technologies to:
- Remember your preferences and settings
- Analyze website traffic and user behavior
- Improve website functionality and performance
- Detect and prevent fraud
You can control cookie preferences through your browser settings.
Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes. Loan-related records are typically retained for 7 years following account closure.
Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect information from minors.
Policy Updates
We may update this privacy policy periodically. Material changes will be communicated via email or prominent website notice.
Contact Information
Questions regarding this privacy policy should be directed to:
Para Finance
Privacy Office
Montréal, QC, Canada
Toronto, ON, Canada
Courriel: support@para-finance.com
Monday to Friday: 8:00 AM - 6:00 PM EST